Beware! GTBank Charges Customers For Airtime They Didn't Purchase
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While I was busy with my day to day activities, I received an email and alert on mobile, 3:06PM from GTBank debiting me for N400 airtime I purchased 6/28 2015. I thought it was a mistake, not until I received the second alert dated 5/25/2015 and the third alert of N400. This is strange because GTbank on a normal day doesn’t charge you for what you didn’t purchase. Within the time frame of
15Min, I was charged N1,200 and up till now, no any valid explanation for that or any refund made.
I searched online to see if some other GTB users experienced the same thing but to my surprise, a lot of GTBank account holders had similar problem, same date.
The question is, why will GTB charge her customers for Airtime they didn’t purchase? Is it system failure or what?
Imaging charging N200 from every account holders, do you know how many billions of dollars it will amount to? If GTB thinks it’s an error, then refund should be made to every account holders they illegally charge that day.
Do you have any similar experience with GTBank unauthorized charges patterning to this? Share with us
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